Home Annual report 2007
 
sustainability
 
  SUSTAINABILIY
 
  Introduction, human rights, human capital and staff
 
 
 
 
 
 
 
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Recognising the basic principles | explore our strategy at the Ugie Plant
   
Our approach to sustainability is one that includes the basic principles: transparency, integration, opportunity, integrity, recognition, good governance and continuous improvement. Steinhoff recognises the importance of balancing its long-term business sustainability requirements against the short-term focus necessary to survive in the modern, global business world. Accordingly, we have developed, and continuously refine, strategies and policies that contribute to the sustainable development of our group, to ensure that both the financial and the non- financial aspects of our businesses are appropriately evaluated and responsibly managed. 
   
The main pillars of Steinhoff’s approach towards ensuring sustainability are our strategic focus on our people, investment in the communities in which we operate, environmental issues and resources, health and safety and identifying and managing risk. The group’s R1,5 billion greenfields investment in the North East Cape, detailed on page 82, typifies our strategy on sustainability
in practice. 
 
   
Our people: Who we are and where we are going   
The contribution made by our people is vital to our continued success.   
   
Human capital development has been incorporated into all the group’s operations to achieve our vision of being a world-class manufacturer, supplier and retailer of household goods and motor vehicles and a designer and provider of effective, customercentric logistics solutions and services.  
   
The skills and dedication of our employees have contributed to our successes to date and provide a solid foundation for future growth. As a responsible employer, we are committed to ensuring that our employees worldwide work in an environment that actively fosters development and growth, recognises and appropriately rewards individual performance and assists employees to reach their full potential.   
   
HUMAN RIGHTS  
Non-discrimination, employment equity and freedom of association are entrenched throughout our policies.   
   
The group does not tolerate any form of discrimination based on religious or other beliefs, nationality, gender or race. Harassment of any form of fellow employees is viewed seriously and, should this occur, appropriate disciplinary action would be taken.   
   
HUMAN CAPITAL  
As at 30 June 2007, the group had approximately 45 000 employees worldwide. This level of employment has a significant impact on the societies and economies of some developing countries in which we operate and assists in building a strong customer and supplier base going forward.  
   
The group is committed to complying with all employment-related legislation in the countries in which it operates.   
   
30 June 2007 2006 2005 2004
Southern Africa 28 300 32 000 24 500 13 100
Central and Eastern Europe¹ 6 800 7 000 7 200 8 000
Western Europe² 5 900 6 500 5 500 1 200
Pacific Rim and India 4 000 4 500 4 300 4 300
  45 000 50 000 41 500 26 600
 
¹ Central and Eastern Europe includes Hungary, Poland and Ukraine.   
² Western Europe includes Belgium, Germany, the Netherlands, France and the United Kingdom.   
   
At year-end, of the total number of employees worldwide, approximately 70% were men and 30% women. In southern Africa, some 91% were from a previously disadvantaged background.   
   
ATTRACTION AND RETENTION OF STAFF  
Global competition for skilled employees in our diversified industries remains intense. In South Africa, there is for example a specific shortage of drivers in the transport industry and skilled service technicians in the motor retail service industry. To address this, driver recruitment and training is ongoing. On the motor service and spare parts side, all dealerships operating under Unitrans Motors are aware of the need to maintain their hard-won reputations for service excellence by attracting, training and retaining technical support staff. The additional challenge in South Africa is to attract women for supervisory and management positions.  
   
Steinhoff’s Employer of Choice programme is proving an invaluable tool in attracting skilled and qualified personnel and retaining the key employees required to ensure our ongoing success.   
   
This programme focuses on:  
Current employees. Regular employee satisfaction surveys provide clear guidelines for areas of focus. The current main focus areas are communications, performance, diversity and talent management. Very low attribution rates and referrals of external potential by our employees are evidence of the success of the programme. 
Future employees. Steinhoff is being actively branded among academic and tertiary institutions in order to attract high calibre candidates for future employment within the group. Vacation work is offered to students and bursaries in relevant fields of study have been established.
 
   
As a responsible employer, we are committed to ensuring that our employees worldwide work in an environment that actively fosters development and growth, recognises and appropriately rewards individual performance and assists employees to reach their full potential.   
   
   
 
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